I cannot approve a timesheet

WiseCost blocks an approval for separation of duties, or because the timesheet belongs to another team. A backup approver or an admin can approve it.

When WiseCost refuses to approve a timesheet, it tells you the reason. There are two common ones: separation of duties (it is your own timesheet, or you entered hours on it for the employee) and a timesheet that belongs to another team. In both cases another approver, the backup approver or an administrator can approve it.

Separation of duties

• It is your own timesheet. With Allow approving your own timesheet off, nobody signs off on their own hours.
• You entered time on it. With Require a different approver on, whoever entered hours on an employee's behalf cannot approve that timesheet.

What to do: ask the employee's backup approver or an administrator to approve it. Both switches are in Company Setup → Company settings → Compliance, and both compliance presets set them to the strict position on purpose. See Compliance presets and settings.

The timesheet belongs to another team

A Supervisor can only approve the timesheets of employees who have them as Approver or Backup approver. If you should be approving this person, ask an admin to assign you on their row in Company Setup → Employees. See Approvers and supervisors.

Other things to check

• The timesheet is Open. The employee has not submitted it yet. With Require employee certification before approval on, it has to be submitted first.
• The timesheet is Locked. The period was posted by Labor Distribution. See Reopening a payroll period or timesheet.

The same rules apply to bulk actions: if some of the selected timesheets cannot be approved, WiseCost explains why for those.